---

About Us...

Resource Video is known for representing quality broadcast video and audio equipment. We pride ourselves on having one of the best reputations in this business. Our inventory cycles through a broad selection of new and used professional broadcast equipment. We have the broadcast equipment you need, when you need it. If we don't have the gear you are looking for, we will use all our resources to find it.

With over 20 years in the business you can be assured you are dealing with knowledgeable professionals that will work hard for you.

~Dale Storz


It is our intention to have all our clients happy with their transactions, whether they are the buyer or seller.  To that extent there are a few rules:

Buyers:

We want you to be satisfied with your purchase and that is why all items include a 72-hour/ 3-business day inspection period upon receipt of your purchase. If for any reason you are not satisfied with your purchase, please contact us within your 72-hour inspection period to notify us of your return. Items that include a 30-day warranty will be noted at time of purchase. Warranty repairs are made at our Burbank location unless other arrangements are approved in advance. Exclusions from warranty include camera blocks and VTR heads. These exemptions should be evaluated under your initial 3-day inspection for satisfaction.

All gear is sold on a prepaid basis. Funds are held in escrow during the inspection period and dispersed after inspection has closed. Should an item be returned with proper procedure followed, funds will be refunded once the item has been received in the same condition it was shipped in.  All gear is subject to prior sale without a 15% non-refundable deposit. Balance on deposits is due within 14 days. All sales are subject to a 3-business day inspection period and become final upon acceptance of the equipment and/or expiration of the check out period. Items are not returnable after the inspection period. Shipping is FOB Burbank, CA. unless otherwise specified.  The recipient must make any claims for damage made during shipment directly with the carrier.

Payments accepted for domestic sales include: cleared personal/company check or wire transfer.
International sales must be prepaid via wire transfer only.

Sellers:

We want you to feel satisfied with the sale price we net to you and will always discuss any offer with you before closing a sale.  We do expect you to disclose all information on your item both good and bad prior to the listing.  Any item listed for sale with us needs to be free and clear of any liens unless disclosed in advance.  It is our policy to receive payment from the buyer in advance of shipment.  The buyer will also pay for shipping to them.  The buyer will be granted a 3 business day inspection period to allow them time to check out the gear and insure it is as represented.  Should the item not be as represented and a solution cannot be worked out, it is the sellers responsibility to pay for the return shipping. The buyer will receive his funds back when the seller has confirmed the item has been received.  A rejected item is a rarity, as we tend to deal with honest reputable professionals.  Once the inspection period has ended, the funds are then dispersed to the seller and the transaction is closed.

We look forward to being “Your Resource in the Broadcast Industry” for both your buying and selling needs.

 

---